Frequently Asked Questions

Product & Materials

We believe in quality you can feel. Our pieces are made with 18k gold bonded at a molecular level. Unlike standard plating which sits on the surface and wears off, our gold is permanently bonded for a finish that lasts a lifetime. This gives you that rich, real-gold look with durability that lasts for years. Our beads are solid metal cores — not hollow plastic or thin brass — so you get a satisfying, premium weight on your wrist.

This is the most common question we get! Standard gold plating is a thin layer of gold painted over cheap metal (like brass) that rubs off quickly. Gold filled is thicker but still soft and can dent over time. Our process bonds 18k gold at a molecular level using the same technology found in luxury watches. It's the most durable gold finish available — completely waterproof, scratch-resistant, and sweatproof.

With normal everyday wear, our 18k gold finish lasts for years without fading, chipping, or tarnishing. We use the same bonding technology found on high-end watches — it's built to endure. We back every piece with a Lifetime Color Warranty, so if your gold ever fades with normal wear, we'll replace it free of charge.

Never. That dreaded "green wrist" comes from copper or brass reacting with your skin. Our jewelry is made with hypoallergenic metal that will never oxidize, rust, or react with your skin. You can wear it 24/7 worry-free.

100%. Our jewelry is designed to be lived in — shower, swim, sweat, and sleep in your stack. It's fully waterproof. (We just recommend a quick rinse with fresh water after an ocean dip to keep that mirror-finish perfect.)

Yes. Our 18k gold has a warm, rich tone that pairs beautifully with your existing gold pieces. Most customers can't tell the difference once it's on.

Sizing & Fit

Yes. Our bracelets use premium stretch elastic that comfortably fits wrists from 6" to 8". They stretch to roll on easily and hold their shape over time.

Wrap a flexible tape measure (or a strip of paper) snugly around your wrist just below the wrist bone. If you're using paper, mark where it overlaps and measure flat against a ruler. Most women fall between 6" and 7". Our stretch elastic accommodates wrists from 6" to 8", so if you're in that range, you're good to go.

Yes! We use industrial-strength, double-strung elastic that is pre-stretched before we bead it. This means it rolls comfortably over your hand without losing its shape over time.

Don't stress! We want your stack to fit perfectly. We offer free exchanges within 30 days. Just reach out to us and we'll get the right size sent out to you.

Styling & Stacking

There are no rules, but the "sweet spot" for a gold bead bracelet stack is usually 3 to 5 pieces. We recommend mixing sizes (like our Everyday Stack) to create texture and depth. Start with three and add more until it feels right.

Absolutely. Mixed metals are a huge trend that isn't going away. Try sandwiching a silver bracelet between two gold ones to break up the color and make your stack pop.

Our bracelet stacks come as curated sets (all gold or all silver) to ensure they look cohesive. But you can absolutely build your own custom stack by buying single bracelets in the specific sizes and metals you want.

Care & Maintenance

Super simple. Just rinse with warm water and a little mild soap, then pat dry. No polishing cloths or fancy cleaners needed — our pieces stay shiny on their own.

Absolutely. In fact, we designed them for it. Our sweatproof finish means you can hit the gym (or the sauna) without needing to take your jewelry off.

You're good to go. Our gold finish is designed to handle your daily routine, so lotions, perfumes, and sunscreen won't dull your shine.

Shipping, Returns & Gifting

We pack and ship all orders within 1-2 business days. Once it leaves our hands, standard delivery usually takes 2-5 business days within the US.

All orders are shipped from our studio in Brooklyn, NY.

Not yet, but it's coming soon! Right now we ship within the US only.

We want you to love your jewelry. If something isn't right, we accept returns and exchanges within 30 days. Items just need to be unworn and in their original packaging.

Yes! Every order arrives in our signature Taylor packaging, including a jewelry pouch perfect for gifting (or keeping your pieces safe while traveling). We don't include pricing on the packing slip, so you can ship it directly to a friend worry-free.

Yes. If you aren't sure of their wrist size or style preference, a Taylor Digital Gift Card is the safest bet. It's delivered instantly via email.

Warranty & Trust

Yes. We stand by our quality with a Lifetime Color Warranty. If your piece ever tarnishes or changes color with normal wear, we will replace it for free. For manufacturing defects like elastic breakage or bead damage, we offer a 2-year craftsmanship warranty. We're that confident in our process.

We sit in the sweet spot between disposable fashion jewelry and overpriced fine jewelry. Cheap fashion brands use brass that tarnishes in weeks — you end up rebuying constantly. Gold filled jewelry is a step up but can still dent and wear down over time with heavy daily wear. Our 18k gold is bonded at a molecular level using the same technology found in luxury watches, giving you the most durable gold finish available. We sell directly to you online, which means you get jewelry that lasts for years at a fraction of the fine jewelry price. Buy it once, wear it forever.

Yes. Our base metal is one of the safest and most hypoallergenic options available. If you usually have trouble with jewelry irritating your skin, Taylor is the perfect solution.